Job Code: YG

Birthday Party Host

Category: Gymnastics
Location: YMCA Gymnastic Center

Job Type: Part-Time


Work experience requirements:

  • Six+ months experience as a Customer Service Representative preferred; must be customer service oriented
  • Computer and keyboarding literate and proficient with basic knowledge of office equipment
  • First Aid/CPR certification is required

General Description:

  • Provide the absolute best Customer Service to all members and non-members
  • Greet birthday party families and assist with setting up if needed.
  • Anticipate the needs of birthday party families and respond accordingly.
  • Answer phones and assist callers or direct them to the correct person.
  • Open or close the facility when required
  • Assist members/non-members with registration and collecting balances for the birthday party. Receipt cash (cash, credit card, check) transactions in the ThinSoft system accurately.
  • Responsible for maintaining a balanced cash drawer counted at the beginning and end of each shift and balanced to the end of shift report.
  • Answer multiple phone lines and assist callers, take messages and transfer calls when needed.
  • Set up and tear down tables and chairs before and after birthday parties.
  • Maintain general cleanliness of birthday party area including vacuuming upstairs before and after birthday parties, wiping down birthday party tables and taking out trash as needed.
  • Complete open/close checklist every shift
  • Complete projects as assigned by Member Service Director, Assistant Gymnastics Director, or Gymnastics Director
  • Periodically check area around Member Service Desk and lobby to clear any trash, crayons and sweeping under bleachers that have been left as well as light cleaning/restocking restrooms during and after shift.
  • Be able to assist coaches on floor with emergency situations.
  • Knowledge of classes and programs offered by both the Gymnastics Center and the other YMCA branches.

Please apply by January 31, 2018.

Apply For This Job