Jobs

To ensure the safety of all participants and observers in the Fitness Center, while maintaining a clean and fun environment.  Attendant is responsible for the instruction, supervision and safety of all members utilizing the facility. 

Job Segments:

1. Demonstrate the proper use of equipment to members.
2. Assist members with workouts and workout planning.
3. Provide fitness center orientations to new members.
4. Supervise the fitness center for general safety of users.
5. Enforce all branch policies relating to fitness area and equipment.
6. Maintain proper operation of fitness equipment, and report any repair needs to Supervisor immediately.
7. Keep the fitness center clean, comfortable and pleasant.
8. Maintain the member workout log file.
9. Clean windows, mirrors and machines on a regular basis.
10. Demonstrate Responsibility, Respect, Caring & Honesty towards members, guests, co-workers, and supervisor at all times.
11. Help keep the facility and grounds free of litter and safety hazards.
12. Collect, launder and prepare towels for members as needed.
13. Be available to monitor building as needed when leadership staff is not present in building.
14. In an effort to keep employee injuries to a minimum, will encourage all staff to perform their duties in a safe and efficient manner. In all incidences, proper equipment must be used for the task being performed. 
15. Any other duties as assigned by supervisors.

Primary function for the branch KidZone Center include being a positive role model, working with children in group activities, maintaining a clean, fun and safe environment for children of all ages in the KidZone Center.

General Function:

To ensure the safety of all swimmers and observers in the pool area, while maintaining a clean and fun environment. 

Job Segments:

1. Be on deck and ready to lifeguard on time.
2. Ensure that all swimmers and divers follow pool rules and policies.
3. Follow opening and closing procedures.
4. Never read or do homework while someone is in the pool.
5. Take chemical readings and record on chemical log sheet at specified times (see log sheet). These are state required records!
6. Count the number of people in the pool and record on pool attendance form every ½ hour. These are important legal records!
7. Find and secure your own substitute when needed, complete Sub Request Form, and turn in to your supervisor for approval.
8. Check board daily in the guard office to keep up to date and informed of upcoming events.
9. Demonstrate Responsibility, Respect, Caring & Honesty towards members, guests, co-workers, and supervisor at all times.
10. Maintain a clean deck at all times.
11. Maintain your physical ability to perform rescues. Attend all trainings and swim/record 500’s weekly
12. Ensure storage room is kept clean and equipment is stored properly.
13. Put in and take out lane and safety lines as needed (according to pool schedule) and store properly when not in use.
14. Know the pool schedule so the pool can be set up appropriately.
15. Read and understand evaluation criteria (attached and posted in guard office).
16. Perform any unique duties requested, as deemed appropriate, by your supervisor.

General Function:

To ensure the safety of all swimmers and observers in the pool area, while maintaining a clean and fun environment. 

Job Segments:

1. Be on deck and ready to lifeguard on time.
2. Ensure that all swimmers follow pool rules and policies.
3. Follow opening and closing procedures.
4. Never read or do homework while someone is in the pool.
5. Take chemical readings and record on chemical log sheet at specified times (see log sheet). These are state required records!
6. Find and secure your own substitute when needed, complete Sub Request Form, and turn in to your supervisor for approval.
7. Check board daily in the guard office to keep up to date and informed of upcoming events.
8. Demonstrate Responsibility, Respect, Caring & Honesty towards members, guests, co-workers, and supervisor at all times.
9. Maintain a clean deck at all times.
10. Maintain your physical ability to perform rescues. Attend all trainings and swim/record 500’s weekly
11. Ensure storage room is kept clean and equipment is stored properly.
12. Put in and take out lane and safety lines as needed (according to pool schedule) and store properly when not in use.
13. Know the pool schedule so the pool can be set up appropriately.
14. Read and understand evaluation criteria (attached and posted in guard office).
15. Perform any unique duties requested, as deemed appropriate, by your supervisor.

Job Duties

• Continually audit all physical/mechanical systems (including the swimming pool systems) to ensure efficient and proper operation.
• General electrical and plumbing repairs.
• Replace ceiling tiles, light bulbs, re-keying locks as needed.
• Trimming of shrubbery, distribution of mulch, weeding and other landscaping functions as needed.
• General carpentry, painting, and other building maintenance functions normally a part of commercial building maintenance upkeep.
• Perform regular pool filter cleaning and water treatment with appropriate written documentation as dictated by YMCA and Health Department standards/guidelines.

General Function

Under the guidance of the District Property Manager, the Maintenance Generalist is responsible for ensuring a well maintained facility with equipment in good working order; to work with staff and volunteers, providing the best possible physical environment for the membership and the community.

Qualifications

The incumbent should have facility maintenance background to properly understand the nature and function of buildings and properties.  High School diploma is required. CPR and First Aid certification required upon 90 days after hire.  Strong human relations and communication skills in order to work effectively with staff and volunteers are essential.  Strong work ethic and ability to work effectively with minimal supervision are necessary as well.

Schedule:

10-15 hours a week. Flexible scheduling available!

Under the direction of the Member Service Leader and in the accordance with Association policies, the Member Service Associate (MSA) is responsible for member satisfaction and retention through impeccable member service and practices that promote member engagement. The MSA will possess extensive knowledge in membership and program options as well as specific center information. 

Under the direction of the Member Service Director and in the accordance with Association policies, the Member Service Associate (MSA) is responsible for member satisfaction and retention through impeccable member service and practices that promote member engagement. The MSA will possess extensive knowledge in membership and program options as well as specific center information.  

Part Time Position – Early morning, daytime and weekend shifts available

Provides quality service and information to members and prospective members; Member Service staff will greet and welcome all constituents of the Sylvania YMCA/JCC, develop relationships that ensure members’ retention and satisfaction, as well as responsibility for operating and maintaining the Member Service Desk systems, handling phone calls and ensure positive member experience with excellent customer service.

Under the direction of the Member Service Leader and in the accordance with Association policies, the Member Service Associate (MSA) is responsible for member satisfaction and retention through impeccable member service and practices that promote member engagement. The MSA will possess extensive knowledge in membership and program options as well as specific center information. 

Under the direction of the Member Service Director and in the accordance with Association policies, the Member Service Associate (MSA) is responsible for member satisfaction and retention through impeccable member service and practices that promote member engagement. The MSA will possess extensive knowledge in membership and program options as well as specific center information. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Meet and exceed membership satisfaction and retention goals.
2. Ensure that daily care of members is first priority; assist with member service desk operations including scanning membership cards and greeting members.
3. Collaborate with all center staff to ensure service excellence and timely follow up to all member questions and/or complaints.
4. Assist in selling memberships and programs by proactively engaging in conversations on the benefits of YMCA/JCC memberships and programs.
5. Accurately process new memberships and program registrations including cash transactions and maintenance of member records. Respond to inquiries both in person and by phone.
6. Practice strong fiscal stewardship in the execution of financial and membership policies and procedures.
7. Actively participate in the Annual Scholarship Campaign by helping to raise dollars toward the center goal.
8. Respond to emergency situations by adhering to the safety policies and procedures set for the Association. 

Under the direction of the Membership Director and in the accordance with Association policies, the Member Service Associate (MSA) is responsible for member satisfaction and retention through impeccable member service and practices that promote member engagement. The MSA will possess extensive knowledge in membership and program options as well as specific center information. 

To instruct a group exercise class according to the guidelines of the YMCA Foundations of Group Exercise Instructor training.  Insure the safety of all participants during class. 

Job Segments:

1. Insure the safety of all participants in class.
2. Be at the YMCA, or designated work site, prior to class to prepare.
3. Make sure all necessary equipment is out before class is scheduled to begin and return equipment to storage after class.
4. Conduct class in accordance with standard conditioning principles according to designated program you have been assigned to teach.
5. Be aware at all times to participant’s level of activity intensity, encouraging them to go at their own pace.
6. Observe building policies, restrictions, and emergency procedures.
7. Openly promote health enhancement programs offered at the YMCA.
8. Keep accurate attendance records.
9. Attend all fitness staff meetings and training sessions when deemed necessary by your supervisor.
10. Be dressed in appropriate attire when while teaching class.
11. Keep supervisor informed of any equipment that needs fixed or replaced.
12. Notify supervisor and customer service desk of any injuries or emergencies. Incident/Accident reports must be completed and turned in for any incidents.
13. Portrayal of the core values: Caring, Honesty, Respect, and Responsibility at all times.
14. In an effort to keep employee injuries to a minimum, will encourage all staff to perform their duties in a safe and efficient manner. In all incidences, proper equipment must be used for the task being performed. 
15. Any other duties as assigned by supervisor.