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Thank you for being a member of the YMCA of Greater Toledo!
To help start your membership at the Y, we’ve gathered some links and information for quick reference. Beyond this info on our website, feel free to direct questions to our Member Service team as well.
The YMCA is a Cause-driven Nonprofit
100% of our energy and resources (including all dollars earned from memberships and programs and dollars donated) are focused on strengthening neighborhoods and communities in Greater Toledo and SE Michigan.
Access your online account
Get started right away, by logging in to your YMCA account.
Schedule a Free Smart Start Orientation
Smart Start is a free program offered by the YMCA of Greater Toledo to help our members get started.
YMCA360 Rewards: Scan. Earn. Get Rewarded!
We love when our members stay connected and engaged! That’s why we’ve created the YMCA360 Rewards Program — a simple way to earn points just by using the YMCA360 app every time you visit the Y. Redeem your points for exclusive YMCA swag and more!
Joining is easy and takes just a few minutes:
Download the YMCA360 App from the App Store or Google Play.
Sign in using your YMCA of Greater Toledo membership credentials.
Use the app to scan into the branch each time you visit — and start earning points!
Important: Make sure your location services are turned on to ensure your scan is counted.
Here’s how you rack up points:
✅ 1 point per day: Scan into your branch using the YMCA360 app (1 scan per day max).
🎉 10 bonus points: During your birthday month.
📲 10 bonus points: If you downloaded the YMCA360 app after December 1, 2024.
*To qualify for the 10 bonus points, the YMCA360 app must be downloaded on or after December 1, 2024.
Ready to treat yourself? Follow these steps to redeem your points:
Open the YMCA360 app.
Tap the “My Points” tile on the home screen.
Select the “Rewards” tab to view available options.
Choose your reward and follow the prompts to confirm.
A confirmation email will be sent to you. Your reward will be delivered to your home branch within 14 business days, unless otherwise noted.
Your reward will be sent to the YMCA branch you call home and will be ready for pickup within 14 business days of redemption — unless otherwise noted in your confirmation email.
If your points aren’t showing up, here’s what to check:
Your location services must be turned on for the YMCA360 app to track your check-ins.
Make sure you’re scanning from the app when you visit the branch. Members scanning in with the traditional keyfob are not eligible for reward points.
For iPhone:
Go to Settings > Privacy & Security > Location Services.
Make sure Location Services is on.
Scroll down and tap YMCA360.
Select “While Using the App” or “Always” for best results.
Toggle Precise Location to on.
For Android:
Go to Settings > Location.
Make sure Location is turned on.
Tap App permissions and find YMCA360.
Choose “Allow only while using the app” or “Allow all the time”.
Enable Use precise location, if available.
The YMCA360 Rewards Program lets you earn points just by using the YMCA360 app to check into your YMCA branch. You can redeem your points for YMCA-branded rewards and other fun perks!
It’s easy!
Download the YMCA360 app from the App Store or Google Play.
Sign in using your YMCA membership info.
Use the app to scan in at the branch each time you visit.
Make sure your location services are turned on so your scan is counted.
If you’re having trouble logging in:
Please visit or contact the Member Service Desk.
Our staff will verify that the email address you’re using to log into the app matches the one we have on file in our membership system.
Updating your email is quick & easy and will resolve login issues so you can get back to earning points and enjoying the app!
No, members can earn a maximum of 1 point per day, regardless of how many times they scan in.
Only members who download the app on or after December 1, 2024 are eligible for the 10-point bonus.
Yes! Just open the app and tap “My Points” on the home screen to see your current point total and available rewards.
Visit your local YMCA branch and speak to a Member Services staff member. They’ll be happy to help!
If you believe points are missing from your account:
First, stop by the Member Service Desk at your branch. Our team will check your account and help troubleshoot.
If the issue cannot be resolved at the desk, a support ticket will be submitted on your behalf so our team can look further into the issue.
Member Discounts
Members receive discounted pricing on programming and special events.
Active members receive disounts on paid YMCA programs.
Examples of programs: Swimming lessons, Gymnastics, Sports, etc.
*A member is required to have an active membership. Youth and Non-Membership types do not qualify. See the Member Service Desk for full details.
Active members receive disounts on paid YMCA Child Care Rates.
*A member is required to have an active membership. Youth and Non-Membership types do not qualify. See the Member Service Desk for full details.
Members receive discounts on YMCA Storer Camps.
YMCA Storer Camps is located in Jackson, Michigan and serves kids and adults through summer overnight camps, specialty camps and retreats.
*See the Member Service Desk for full details.
Members receive discounts on Birthday parties at the YMCA. See the Member Service Desk for details.
*See the Member Service Desk for full details.
KidZone
At the YMCA, we’ve got your back, so you can focus on your health and well-being. Enjoy the YMCA facilities with the assurance that your children are in safe hands for up to 2.5 hours each day.
Free Group Exercise
Cycling, dancing, strength training, and more! The Y offers tons of classes, at different times and levels to meet your schedule and ability. Add group exercise to your fitness routine today!
Hero Opportunities
The YMCA Salutes our active duty military, veterans, first responders and their families. We offer options to all those that serve our country and our local communities.
AREA LOCATIONS
As a member of the YMCA of Greater Toledo, you have access to all of our area branch locations.
Waterville, OH
Toledo, OH
Oregon, OH
Perrysburg, OH
Temperance, MI
Adrian, MI
Jackson, MI
Sylvania, OH
Toledo, OH
Toledo, OH
Maumee, OH
At the Y, we are more than just an exercise facility. Because of you, we are a community. If you have any questions or need assistance, please feel free to connect with one of our staff. We are more than happy to help you.
